Kelly talks to Amy Gallo, a contributing editor at Harvard Business Review; the author of the “HBR Guide to Dealing with Conflict” and co-host of the HBR ‘Women at Work” podcast. Her new book is called “Getting Along: How to Work with Anyone (Even Difficult People).”

“One study found that 94 percent of people reported working with a toxic person in the last five years.” 

“Conflict at work is inevitable – it’s part of being human, but I think we can do better than simply put up with it or survive.” 

“Curiosity helps us to reserve judgement until we’ve gathered more information.”