How do we make sure veterans get the treatment they deserve?

The sign of the Veterans Affairs Department is hung on the podium as U.S. Secretary of Veterans Affairs Robert McDonald speaks during a news conference at Veterans…

The sign of the Veterans Affairs Department is hung on the podium as U.S. Secretary of Veterans Affairs Robert McDonald speaks during a news conference at Veterans Affairs Department in Washington, DC. Secretary McDonald shared stories of veterans he met across the country. He also outlined his key priorities to better serve veterans. (Photo by Alex Wong/Getty Images)

by: Pete Zimmerman

Posted: Nov 10, 2017 / 10:30 PM CST

Updated: Nov 10, 2017 / 10:31 PM CST

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

Dr. Michael Mann joins Justin to discuss his book, “Mission Betrayed: How the VA Really Fails America’s Vets.” Dr. Mann talks about his time working at the VA and why he wrote the book, the 2014 VA “wait list” scandal, how his book merely scratches the surface of all the problems at the VA, how the VA has evolved as a box-checking bureaucracy, the lessons we can learn from the failure of the VA, why the VA is only concerned with numbers and making things look good over a quality healthcare system and what needs to be done to overhaul the VA.

Follow Justin on Twitter and give him a like on Facebook. The Download with Justin Kaufmann airs Monday through Friday from 7 pm. to 11 pm on @WGNRadio