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Chicago 9-1-1 dispatcher Amy Lovell joins Roe Conn and Anna Davlantes to talk about the challenges dispatcher’s face in their day-to-day work responding to 9-1-1 calls. Lovel is honored for her work as part of National Public Safety Telecommunicators Week ‘aka’ 9-1-1 Appreciation Week & National 9-1-1 Education Month.
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