This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

Chicago 9-1-1 dispatcher Amy Lovell joins Roe Conn and Anna Davlantes to talk about the challenges dispatcher’s face in their day-to-day work responding to 9-1-1 calls. Lovel is honored for her work as part of National Public Safety Telecommunicators Week ‘aka’ 9-1-1 Appreciation Week & National 9-1-1 Education Month.

Follow your favorite Roe Conn Show characters on Twitter

And be sure to follow Roe on Facebook!