211 Project: ‘The Chicago area is the only area that does not have a 211 [emergency] service’

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FILE – This Feb. 19, 2014, file photo shows the Facebook app icon on an iPhone in New York. Facebook is pushing back on Apple’s new privacy rules for iOS users — and putting app developers in the middle. The social network said Wednesday, Aug. 26, 2020 that anew policy by Apple that requires apps to ask users for permission to collect data on what devices they are using — and let ads follow them around on the internet — could lower the amount of money apps will make advertising through Facebook’s audience network. (AP Photo/Karly Domb Sadof, File)

211 Project Chief Partnerships Officer Jose Rico joins Steve Bertrand to talk about the purpose of the 2-1-1 line, which he is working with his coalition to bring the social services line to Chicago. Mayor Lightfoot has prioritized the 2-1-1 service line.

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