Lou Manfredini is joined by Jp Cadorin, Territory Manager for Chicago’s Carrier and Bryant Distributor, and Ryan Hoger who is the Director of Training. The three discuss the FAD (Factory Authorized Dealer) program and how it allows companies to differentiate themselves. The program allows for the creation of highly certified installers and technicians who’ve passed a comprehensive set of specialty exams and training to ensure their technical competency.

For more information, visit https://chicagofad.com/