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Hawaii Emergency Management Agency Executive Officer: “This is a 10-year employee who we know well and have confidence in”

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This smartphone screen capture shows a false incoming ballistic missile emergency alert sent from the Hawaii Emergency Management Agency system on Saturday, Jan. 13, 2018. (AP Photo/Marco Garcia)

Hawaii Emergency Management Agency Executive Officer Toby Clairmont tells John exactly what happened when an employee accidentally triggered an emergency missile alert in Honolulu, Hawaii. He describes how an existing safeguard was not able to prevent this mistake, and how residents could be protected if the alert were real.