Listen: Bill and Wendy Bonus Hour

Journalist Mark Caro introduces you to the data-driven era of Chicago dining

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

Mark Caro and Justin Kaufmann

Journalist and author Mark Caro joins Justin on Industry Night to discuss his recent piece for Chicago Magazine, “Where Everybody Knows Your Name,” which examines the new data-driven era of Chicago dining. Mark talks about why he wrote this piece, how restaurants are using data to make the dining experience more enjoyable for the consumer, the positive and negatives of restaurants having information about diners and if all the data compromises customer service.

Follow Justin on Twitter and give him a like on Facebook. The Download with Justin Kaufmann airs Monday through Friday from 7 pm. to 11 pm on @WGNRadio

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.