Getting to Yes, And… | Jay Heinrichs – “Thank You for Arguing”

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Author Jay Heinrichs is photographed in Lebanon, New Hampshire on Sunday, February 1, 2015. Copyright 2015 by Rob Strong (Courtesy: Marilyn Cox/Second City Works)

Kelly talks to Jay Heinrichs the author the New York Times bestselling book Thank You for Arguing. Jay talks about the lost art of persuasion, rhetoric and civil argument.